Reform of the water supply & waste water sector of Croatia

Croatia wants to reform its water supply & wastewater sector to get it in line with the EU Water Framework Directive. Croatia is expected to become EU member in 2013. Croatia plans large investments in its water supply and wastewater sector. Currently more than 120 municipal utilities in Croatia provide water and wastewater services, in addition to approximately 400 small systems where service provision is informal. Croatia wants to aggregate and consolidate the sector into greater units of one service provider in one area.

The project has been assigned by the ministry of Agriculture and Croatia Water. The World Bank monitors the results. The assignment consisted of 1) achieving institutional arrangements in the water supply and wastewater sector so as to facilitate compliance with the EU Acquis and promote service quality, efficiency of operations, affordability and sustainability  and 2) providing analytical background and options for a consolidation of the water and wastewater sector in Croatia so as to contribute to the development objectives and meet the requirements of the Water Act and Water Strategy.


Berenschot teamed up with Dutch engineering company Witteveen+Bos and a local consultant, Dvokut Ecro. The team developed a seven pillar framework containing and tackling:

  1. legal aspects
  2. technical aspects
  3. economic and financial aspects
  4. options for continuous development
  5. socio economic aspects
  6. institutional aspects
  7. stakeholder management and support advice for sector reform

The team conducted the study (legal, geographical, financial and EU data collection , benchmarks,  international best practices), did interviews with water and waste water companies and local governments in three regions (sample regions) and used Geographical Information System (GIS) for mapping the sector in Croatia.

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