Franchising voor de overheid (Franchising for the government)
- E.J.T. van den Berg, E.E. Agasi, A.P. Brandsen, M.P.M. Huijben, J.N. Girbes
- The Hague: Elsevier, 1999
- Publishing date:
- Nr of pages:
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Organising government organisations like the Kruidvat, MacDonald's or the Rabobank. No mergers and administrative upscaling, but franchising with a head office and independent units which are their own boss and which each 'retain their clients' on the basis of quality and innovation.
Are these not demands which increasingly apply to government services? And if so, can franchising then offer a solution? For example, is it beneficial to manage schools in this way? Or benefit administrations? And if so, how?