Quick Scan of logistics processes
Client
International wholesaler of products and services for personal protective equipment for employees to safeguard against occupational hazards.
Client request
Quick scan of logistics processes of Netherlands operation.
Approach
- Identify subcategories of product range and inventory management, order entry and processing, customer service, purchasing and acquisition, warehouse and processing steps, transport and ICT systems.
- Use benchmarking to create a picture of desirable improvements in logistics operations and their impact on profitability of the business.
Results
- Introduction of significant improvements related to all aspects of business operations
- Sharp improvement in service to clients
- Considerable savings on operating costs
The investment required for the changes was limited, and largely related to alternative working methods, adjustments in process completion and organisation of the relevant activities. The business was able to quickly implement the proposals on its own.
